We care for you!

Make the most out of your flow meter, claim your 12 months of free warranty now!

Dear customer,

Thank you for choosing VPInstruments! We hope our products bring you great insight into energy flows.

At VPInstruments we care for our customers and we aim to provide you with easy and complete energy saving solutions. Our products are designed with great attention for details, high quality and reliability. And for all your support, our customer service and technical support-team, is ready to answer all of your questions.

Our products are covered with a standard 12 month warranty. Claim here your extended warranty to 24 months, fill in the form below and be worry-free!

Kind regards,

VPInstruments team

Contact our technical support expert Abbas!

Email: support@vpinstruments.com
Call: +31 (0)15 213 1580

Claim your 12 extra months of warranty!

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The importance of recalibration

In addition to our warranty it is crucial to recalibrate your sensors regulary. Calibration is a “necessary evil”. How can you depend on a measuring instrument which is not calibrated on a regular basis? The costs of incorrect and unreliable measurements often ends up being significantly higher than the costs of recalibration services. With recalibration you ensure the accuracy of your sensors. Did you know that all sensors and electronics may drift, they might get polluted or mechanically wear out. These potential issues are something you will want to keep track of and to correct using a reliable, traceable reference standard.

Eliminate downtime with our exchange service

The total process of re-calibration, including taking the instrument out, shipping, customs, serving etc, can in total cover a few weeks, but with our exchange service this will cost you no more than 30 minutes. When you choose our exchange service, we will ship you an exchange flowmeter that is fully refurbished and ready to be installed. With one maintenance activity the old flow meter can be exchanged  and shipped back to us. Order the exchange service already, just email to customer-service@vpinstruments.com.

Re-calibration with our all-in service

We also offer an all-in service. With this service you ship your flowmeter back to VPInstruments in Delft, The Netherlands. After receiving the flowmeter, we service it and ship it back to you. Our service plans can be purchased for a 3-year or a 5-year time period. For most instruments, recalibration is recommended annually, the best interval will depend on your specific situation. Order your all-in-service already in our webshop.

VPFlowScope M, simply exchange the VPSensorCartridge

Did you purchase a VPFlowScope M? Then this process is even easier for you. With of our innovative technologies, it is now possible to simply exchange the VPSensorCartridge. Order a new cartridge via our webshop and replace the VPSensorCartridge during one maintenance activity.

Get now 10% discount on the service plans and VPSensorCartridge

As a thank you for choosing VPInstruments, we now offer a 10% discount on our service plans and VPSensorCartridges with the code ‘VPService10

In need of any extra accessories? You can now easily order these via our webshop. Need help? Do not hesitate to contact our experts who can help you find the best solution!

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